Farah Naz Khan was told that she had been placed on a no-fly list for creating a biohazard.
Farah Naz Khan, a 34-year-old endocrinologist, said a male crew member on a Mesa Airlines flight from Kalispell, Montana, to Houston, humiliated her mid-flight. When the mother was trying to dispose of her daughter's dirty diaper in a bathroom garbage bin, the flight attendant told her she had been placed on a no-fly list for creating a biohazard, reports NBC News. "When I walked back to the front holding my diaper wipes container and, like, the pad that we used to change my daughter's diaper on, the flight attendant accosted me and said: 'Did you just dispose of a diaper back there? That's a biohazard,'" said Khan, who was traveling with her husband and her baby daughter who is only a year old.
A Seattle woman says a flight attendant humiliated her mid-flight for trying to dispose of her daughter's dirty diaper in a bathroom garbage bin and later told her that she had been placed on a no-fly list for creating a biohazard. https://t.co/d2ZSBEonmT— NBC News (@NBCNews) July 12, 2021
Khan calmly asked whether or not he wanted her to retrieve the used diaper and to that, he said yes, making her feel "belittled" and "humiliated" as she looked through the garbage to find the soiled diaper. Khan asked another crew member for the alternate form of disposal, to which they responded that Khan had done nothing wrong. The second flight attendant called over the first flight attendant but he refused to speak to Khan. The Seattle mom filed a customer service incident report after landing. A few hours later she got a call from an unidentified 1-800 number. She recognized the voice behind the call immediately.
She should get a lawyer! That attendant should not have her number or contact after a flight.— Jante™ CA (@PlayinNice) July 13, 2021
According to the doctor, the man said " 'Due to a biohazard incident on the plane today, we've placed you on the no-fly list.' This made me very angry, because I suffered the humiliating experience. ... They are placing me on a no-fly list?" Khan said. "I also didn't dispose of the diaper on the plane, even if it was considered a biohazard. I walked it off the plane and threw it away myself outside the flight." The voice started turning aggressive. "It's just profanities. Vulgarities. 'You people bring your children everywhere. Don't you know that some people just want a peaceful flight and don't want to listen to your effing children?'" Khan said the flight attendant told her. As a South Asian Muslim and American, Khan felt that the words "you people" sounded derogatory.
For any of my friends considering flying @united, watch out, their flight attendants will curse about your children to you on the phone by finding your number after you’ve left the flight. He said “YOU people always bring your children everywhere.” Wth does that mean? #racist— Farah Naz Khan (@farah287) July 9, 2021
Mesa Airlines contracts with United Airlines for some regional flights as part of the airline's express network, a United spokesman said. So far, Khan has gotten two phone calls from United Airlines, both calls lasted around 10 minutes and offered no apology. The company wouldn't release the flight attendant's identity, how he got her phone number, and whether or not action has been taken against him. A Mesa spokesperson said in a statement, "The details as described by our customer do not meet the high standards that Mesa sets for our flight attendants and we are reviewing the matter." Khan said she is considering suing to keep her family safe. "I'm legitimately worried about this person," she said. "Over a diaper if he's able to call me and say those things, what else could he be capable of?"